Privacy Policy

The L'Heure website is owned by L'Heure SAS, which is the data controller of your personal information.

We have adopted this Privacy Policy, which outlines how we process the information collected by L'Heure and explains why we need to collect certain personal data about you. Therefore, you should read this Privacy Policy before using the L'Heure website.

We care about your personal data and are committed to ensuring its confidentiality and security.

Personal Information We Collect:

When you visit L'Heure, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the web pages or individual products you view, the websites or search terms that referred you to the site, and how you interact with the site. We refer to this automatically collected information as "Device Information." Furthermore, we may collect personal data that you provide to us (including but not limited to your name, address, payment information, etc.) during registration to fulfill the agreement.

Why Do We Process Your Data?

Our top priority is the security of our customers' data, and as such, we may only process minimal user data, only as necessary to maintain the website. The automatically collected information is used solely to identify potential abuse cases and to compile statistical information regarding the use of the website. This statistical information is not aggregated in a way that identifies a particular user of the system.

You can visit the website without telling us who you are or revealing information that would identify you as a specific individual. However, if you wish to use certain features of the website, or if you want to receive our newsletter or provide other details by filling out a form, you may provide us with personal data such as your email address, first name, last name, city of residence, organization, and phone number. You may choose not to provide us with your personal data, but then you may not be able to take advantage of certain features of the website. For example, you will not be able to receive our newsletter or contact us directly from the website. Users who are uncertain about the required information are encouraged to contact us at contact@lheure.fr.

Your Rights:

If you are a European resident, you have the following rights regarding your personal data:

  • The right to be informed.

  • The right of access.

  • The right to rectification.

  • The right to erasure.

  • The right to restrict processing.

  • The right to data portability.

  • The right to object.

  • Rights related to automated decision-making and profiling.

If you wish to exercise these rights, please contact us using the information below.

Additionally, if you are a European resident, please note that we process your information to fulfill contracts we may have with you (for example, if you place an order through the site), or otherwise to pursue our legitimate business interests listed above. Please also note that your information may be transferred outside of Europe, including to Canada and the United States.

Links to Other Websites:

Our website may contain links to other websites that are not owned or controlled by us. Please note that we are not responsible for the privacy practices of these other websites or third parties. We encourage you to be aware when you leave our website and to read the privacy statements of each website that may collect personal information.

Information Security:

We secure the information you provide on computer servers in a controlled and secure environment, protected against unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, alteration, and disclosure of personal data under our control. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal Disclosure:

We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, your safety or that of others, investigate fraud, or respond to a government request.

Contact Information:

If you would like to contact us to learn more about this Policy or if you wish to reach out regarding any questions related to individual rights and your Personal Information, you can send an email to contact@lheure.fr.